DOMESTIC SHIPPING:

Most orders will ship within 1-3 business days. Orders will be shipped UPS ground or US Mail depending on your address and location. Delivery is usually between 3-7 business days from shipping date unless you select a faster shipping time.

We make every effort to keep our inventory accurate and updated. In the event that an item is out of stock or discontinued, we will delete the item from your order and ship in a timely fashion. Your total will reflect the actual charges without the item.

We do not process back orders. You may reorder at your convenience.

INTERNATIONAL SHIPPING:

Most packages are shipped via USPS Global Express Mail based upon weight and size. A tracking number will be sent to you via e-mail. If your order gets delayed, lost or damaged in transit at any point, we have no recourse with the carrier, nor will we be responsible for replacing or refunding your order.

Once your package clears Customs, you will be responsible for any General Services Taxes (GST) or administrative fees on the item you order as imposed your country's Customs agency.

You are responsible for picking up your package when notified Customs or your postal carrier. If you fail to pick up your package and pay your fees, the package will be returned to us after 10 days. You will be responsible for any additional return shipping charges or customs charges. You will not receive a refund for your purchase. If you want the order reshipped to you, you will be responsible for the original shipping fees, any customs charges, return shipping fees (if applicable), new shipping charges, and any additional handling fees.

International Orders take slightly longer to process than U.S. orders. Delivery time varies depending upon shipment method and destination country. Once your order has been billed, please allow up to 72 hours for your credit card payment to be verified - once your payment has processed, your package will be sent to the Post Office for shipping. After it reaches the Post Office, it can take up to an additional 48 hours for your tracking number to appear in the USPS system.

Customs Offices have the right to hold packages for up to 30 days before releasing them to you. We are unable to track packages shipped Global Priority Mail once they leave the United States - we can only provide proof of shipment.